We often hear from patients who are understandably frustrated when their insurance doesn’t pay for a procedure they believed was covered. If you’ve experienced this, you’re not alone—and it’s not your fault. Dental insurance is complicated, and we want to help clarify what “coverage” really means. 1. “Covered” doesn’t guarantee payment. Insurance plans list procedures […]

"Doc, I'm gonna have to think about it...." Our patients generally do not say, “I’m so glad I waited to get this procedure done.” Instead we have heard “I should have come in sooner, much sooner.” There are many reasons that patients are putting off going to the dentist. In conversations with our patients over […]